San Diego Van Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our transportation services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing address when you request a quote or make a reservation.
- Trip Information: Pickup and drop-off locations, dates and times, number of passengers, and special requests.
- Payment Information: Credit or debit card details processed securely through our payment processor. We do not store full card numbers.
- Usage Data: Pages visited, time spent on our site, browser type, and device information collected automatically.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm reservations and transportation requests.
- Communicate with you about your bookings, including confirmation and updates.
- Send you service-related notices and respond to inquiries.
- Improve our website and services based on usage patterns.
- Comply with legal obligations and resolve disputes.
- Send occasional promotional offers (you may opt out at any time).
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website, processing payments, or providing transportation services, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Protection: To protect the rights, property, or safety of San Diego Van Service, our clients, or the public.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal requirements.
- Opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- San Diego Van Service
- 1395 Morena Blvd, San Diego, CA 92110
- Email: info@sandiegovanservice.com
- Phone: (619) 646-4287